FAQ
Frequently Asked Questions
FAQ - Frequently Asked Questions
3T Services Training Centre
The training centre is located in the North West of England, between Liverpool and Manchester. With easy access form the major motorways (M6, M56 & M62). For those travelling from a far we are walking distance from the main line railway station in Runcorn and within a taxi ride from both Liverpool and Manchester airports. Further details and maps can be found on our home page. Joining instructions are sent out in advance of all training courses.
Can we run our own training course at your training centre?
Yes. Our training facilities can be hired to host your own training courses, please follow the link on the training page 'Hire our Training Centre'. In addition, some of our customers use the meeting room here when they need a location in the North West as required.
What are your course opening hours?
Training courses usually run from 09:00hrs - 17:30hrs, with an hour lunch break. Week long courses start at 10:00hrs on a Monday. Details are provided within the joining instructions sent out prior to the training course start date. Training courses are run on Saturdays on request.
The office is open from 08:30hrs to 18:00hrs Monday to Friday.
How do we pay the Mersey Estuary Tolls?
Travelling from the North you may have crossed the Mersey Estuary using the old Jubilee Bridge or the modern the 2Km long Mersey Gateway Bridge. The crossing toll must be paid by midnight the following day, and can be done by following this link ~ www.merseyflow.co.uk
or by calling them on 01928 878878.
Which Training Course do I need?
That depends on your prior experience and your end goals. Please contact us
to discuss your requirements, we can then formulate a training plan to best achieve your goals.
Do you only offer training courses at your training centre in the North West?
No. Whilst we have all the facilities to run the training courses here, in many cases we can run training courses at your own location globally.
How much do your training courses cost?
Pricing for all our training courses can be found on the individual course webpages. If you are unable to find the costs, please do not hesitate to contact us.
How do I book a training course with you?
Simply complete the booking form
on the course dates webpage, or contact us
directly. We will take it from there.
Do you offer the training courses in any other language?
Unfortunately not, all the training courses are in English. That said we have used technical translators to run training courses in other countries as required.
Is there any recommended reading I should look through before attending your training course?
Whilst some prior knowledge can be an advantage, we would suggest that you do not read, or revise, any of the subjects we teach in too much detail. This can lead to confusion when you are attending the training course and you will then not fully benefit from it. Our courses are designed in such away, unless otherwise mentioned, to take a candidate from any level through to passing the exam on each training course. For some courses, such as the F-Gas and Flammable Refrigerant training courses, we will send out reading material for you in advance.
A good grasp of the Mathematics and English however will alway be an advantage on any technical based training course.
I have completed all the training courses, is that it?
No one knows everything, including us. Training is a journey that never ends. If there are no other subjects that you need to enable you to work safer and with greater expertise, we would suggest looking at regular refresher training.
Can I attend any of your training courses?
All of the training courses found on our webpages can be attended by any candidate, however there may be recommendations for a prior qualification first. Please see the details on each course for further information.
We do run many other training courses
not listed on these webpages that are 'closed'. In that only candidates from the relevant company or agent can attend these training sessions.
I notice you run an electrics course for transport refrigeration engineers, do you run one for Air Conditioning engineers?
We have developed a set of training courses for the Transport Refrigeration Industry that are open to any person wishing to attend them. If training courses are required for other niche industries, we regularly tailor training courses to meet our customer exact requirements. Please see the 'bespoke training' link on the training page.
I have heard some of your exams are computer based, but I struggle with computers, is this a problem?
No. Any of the computer based exams only require the most basic skills, i.e. move a mouse - click a button. Assistance is always available if there are any difficulties experienced here.
I have been in the refrigeration & air conditioning industry for many years, do I still need an F-Gas qualification?
Yes. Any service engineer working on any type of refrigeration equipment needs an F-Gas Certificate to be meet the legislative requirements in the UK and across Europe.
I am a sole trader, is F-Gas the only qualification / certification I need?
No. In addition to the F-Gas qualification you, or your company, needs to be registered with a recognised body such as REFCOM.
Do I only need to get one engineer F-Gas qualified to apply for company registration?
All engineers working on refrigerated equipment need to be qualified. There is an exemption of two years, where a new employee can work under the direct supervision of a qualified engineer.
Does the F-Gas qualification expire?
The City & Guilds F-Gas & ODS Regulations qualification does not have an expiry date. There is no required '5 year' renewal for this qualification.
Can I come to your training centre to complete the F-Gas qualification if have already started it somewhere else?
Yes. If you have completed one of the assessments, please bring your candidate registration number with you (obtainable from your first training company) so that we can access your records from City & Guilds.
If I come on an F-Gas training course with 3T Services, am I guaranteed to pass?
Whilst we have an extremely high first time theory pass rate, of 95% (one of the highest in the country) it cannot be guaranteed. If you put in the work required, you should pass.
What happens if I cannot attend the full 5-day F-Gas training course?
We can work with you to complete your qualification. If you cannot complete the qualification, for whatever reason, within a 5 day training course, we can help.
I gained my F-Certfication under the older regulation 842/2006, do I need a new qualification to meet the current 517/2014 regulation?
No. The new regulation only stipulates that you should be aware of the changes. If you need our help, we do offer a 1-day F-Gas refresher training
course.
Do you have a copy of my F-Gas Certificate?
No. We do not keeps copies of your certificates. Duplicate copies can be ordered directly from City & Guilds. I would advise that you contact us first so that we can supply you with the information City & Guilds require..
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